About Lauderdale Tropical Bear Week

Everything
you asked

Safety, IDs, bags, refunds and who to email. If it isn't here, text us and we usually answer within a few hours.

Frequently Asked Questions

Read these before you land. The venue rules are stricter than you'd guess.

Safety checks

LTBW cares about the safety of our guests, staff and volunteers. At every official LTBW event please be prepared for a brief safety check. Any bags that you might be carrying will be searched. You will also be checked quickly with a metal detector. No weapons of any kind are permitted. Outside drinks and alcohol are not permitted at most venues. Drugs are not permitted.

Some venues may have additional or different safety requirements. If you have any questions regarding a particular venue, please check their website.

No physical ID, no entry

You will be required to present your ID at every venue. This is a legal requirement. We only accept valid physical government issued photo IDs. We do not accept photos of IDs. All IDs must be physically scanned.

Bags & backpacks

At most venues small bags like fanny packs and purses meant to carry items for constant use throughout the day, such as notepads, lipsticks, wallets and phones, are generally permitted. Some venues prohibit larger bags and backpacks. Please check the venue before arriving. The venues for the pool parties and beach party do not have any restrictions on bags, except that your bag will be searched at the entrance.

Refunds & transfers

Refunds are only available in the first 24 hours after you purchase your pass or ticket, and only if it is not within 24 hours of the start of the event. Otherwise there are no refunds for any reason unless the event is cancelled by the producer. There are no refunds if the event is rescheduled, moved to a different venue, there is a change in talent, or for any other reason. Any refund will be issued through the ticketing provider.

All events are rain or shine. Some events may be transferred to a different location or venue due to weather.

Tickets may be transferred to another guest through the ticketing provider.

Contact Us

Pick the right inbox and we'll get you a real answer.

Text us and we will get back to you with an answer as soon as possible, usually in a few hours, almost always within 8 hours, and rarely more than 24. Message us on WhatsApp.

Terms & policies

Privacy Policy+

The full Privacy Policy text is maintained by RBK Productions, LLC and is not yet published. For a copy, email Info@lauderdaletropicalbear.com.

Acceptable Use+

The full Acceptable Use text is maintained by RBK Productions, LLC and is not yet published. For a copy, email Info@lauderdaletropicalbear.com.

Cookie Policy+

The full Cookie Policy text is maintained by RBK Productions, LLC and is not yet published. For a copy, email Info@lauderdaletropicalbear.com.

Refund and Returns Policy+

The full Refund and Returns Policy text is maintained by RBK Productions, LLC and is not yet published. For a copy, email Info@lauderdaletropicalbear.com.

SMS Agreement+

Agreement to Receive Text Messages

By providing your phone number and agreeing to receive texts, you consent to receive text messages from RBK Productions, LLC from 754-200-9577 regarding

  • Ticket confirmations
  • Event updates
  • Support information
  • Limited promotions
  • Account notification
  • Customer care
  • Delivery notification
  • Marketing

Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 754-900-0625 or Greg@RainbowSidekick.org. Mobile opt-in information is never shared with third parties.

SMS Privacy Policy

Effective Date: 06/01/2025

By providing your mobile number, you agree that Lauderdale Tropical Bear Week (RBK Productions, LLC) may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and special deals.

Commitment to Your Privacy

We value your privacy and are committed to protecting your personal information. The following policies outline how we handle information collected through SMS communications and other interactions on our website.

No Sharing of Personal Data for Marketing

We do not share, sell, or disclose any personal information, including mobile numbers and other contact details, with third parties for marketing or promotional purposes under any circumstances, even with your consent.

  • This prohibition includes all forms of direct or indirect sharing with marketing agencies, advertisers, agents, sub-contractors, or any other external entity for promotional activities.
General Commitment Against Data Sharing

We do not transfer or share any consumer data to external organizations under any circumstances, even with consent.

Measures to Prevent Unauthorized Data Sharing

  • Regular privacy and security audits of our systems and processes
  • Strict access controls to restrict and monitor who can view or handle personal data
  • Mandatory privacy and data security training for all staff
How We Use Your Information

Your information collected via SMS or website forms will be used strictly for:

  • Providing you with requested services
  • Sending necessary communications (subject to your preferences)
  • Meeting legal or regulatory obligations

We will never use your information for unrelated marketing purposes, nor will we allow others to do so.

SMS Communications and Opt-Out Instructions

By providing your mobile number and opting in, you agree to receive SMS communications from us.

  • Types of Messages: You may receive messages about Account Notifications, Customer Care, Delivery Notification and Marketing
  • Message Frequency: Message frequency may vary, but you can expect up to 4 messages per month.
  • Message and Data Rates: Message and data rates may apply, depending on your mobile carrier.
  • Opt-Out: To opt out of SMS communications, reply STOP or UNSUBSCRIBE to any message you receive from us.
  • Help: For help or more information, text HELP to any message you receive from us.
How to Contact Us

If you have any questions or requests regarding your personal information or this privacy policy, please contact us at:

Messaging Terms and Conditions

By registering or providing your mobile number on our website, you agree to the following terms regarding SMS communications

  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from RBK Productions LLC, from 754-200-9577 regarding account notification, customer care, marketing.
  • Consent is not a condition of purchase.
  • Message frequency varies. Message & data rates may apply.
  • You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 954-533-8248 or Greg@RBKProductions.com.
  • Mobile opt-in information is never shared with third parties.

We reserve the right to update this policy at any time. Changes will be posted on this page.

Terms & Conditions+

The full Terms & Conditions text is maintained by RBK Productions, LLC and is not yet published. For a copy, email Info@lauderdaletropicalbear.com.

Lauderdale Tropical Bear Week Partner
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